Wow! Not since Mole Lake has there been a casino geared towards ALL groups/ages of gamblers with interesting promotions for pretty much everyone. The hotel was hallways and elevator are very dated and rundown but the room was clean and quiet. The lazy clerk couldn't be bothered to do that 10 minutes earlier. We were able to check in with no problem. The new clerk checked to see if our room was read. Then she put the phone down and walked out of the check out area, leaving the other clerk completely alone and not lifting a finger to help.

So, about 2:45 PM they did their shift change, but not before old lazy bones answered the phone and told the caller that they were in the middle of a shift change and they would have to hold. I found another clerk who was very kind and very helpful and she said they were doing a shift change and she could help me. (We were all going to a NFL game 45 miles away). There were several other guests arriving at about the same time and she told all of them the same thing. She just sat there and told me I couldn't check in. She never checked to see if our room just might be ready. She told me in no uncertain terms that check in was at 4:00 PM and I could check back at 3:00 to see if there our room might be ready but 'check in is at 4:00 PM and you were told that when you made your reservation.' Well, NO, I was NOT told that when I made my reservation nor did it state any such thing in the confirmation email I received. She was literally doing nothing when I went to check in at 2:35 PM. We had a frustrating experience at check in.

Menominee casino bingo